Tickets, Points & Prize Redemption

The prize wall is a shop that takes points instead of money, and it needs the same discipline: known stock, known cost, and a record of what went out.

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A customer points balance and progress bar beside a prize wall listing point costs and stock levels, above redemption cost measured against play revenue.

What ships today, and what we build for you

Redemption is delivered as project work, built onto the standard 8BallPOS customer, balance and inventory platform. This is delivered as a project rather than switched on: we scope the hardware, integration and workflow with you, quote it, then build and install it. Ask us what your venue actually needs.

The problems this solves

Tickets counted by hand and rounded generously.
Prize stock that nobody has counted this month.
No idea what redemption actually costs against play revenue.
Popular prizes out of stock with no alert.

What you get

🎫

Points & Tickets

Points earned against play and held on the customer account.

🧸

Prize Inventory

Prize stock with cost, level and movement history.

🏪

Redemption Counter

A counter workflow that deducts points and stock in one action.

💰

Prize Cost Tracking

Redemption cost measured against play revenue.

🔔

Stock Alerts

Low-stock warnings before the popular prize runs out.

📜

Redemption History

A record per customer and per prize.

Why operators choose it

  • Points balances customers can see and trust.
  • Prize stock counted by the system.
  • Redemption cost visible as a margin line.
  • Fewer empty pegs on the prize wall.
A customer points balance and progress bar beside a prize wall listing point costs and stock levels, above redemption cost measured against play revenue.

Frequently Asked Questions

Is redemption part of the standard product?

No — it is built as part of an arcade or FEC project on top of the existing customer, balance and inventory platform.

Ready to run your game center on autopilot?

See 8BallPOS live with your own venue in mind — free, usually 30 minutes. No public price list: we quote what your venue actually needs.

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