Self-Service: QR Today, Kiosks Per Project
Most of what a kiosk does, a phone already does — and the phone is already in the customer's hand. QR self-service ships today; physical kiosks we scope and build when the venue genuinely needs them.
What ships today, and what we build for you
QR self-service and the customer mobile app are standard in 8BallPOS today: session requests, balance, packages, food ordering and check-in. Physical kiosk hardware and its enclosure, payment device and installation are delivered as project work. This is delivered as a project rather than switched on: we scope the hardware, integration and workflow with you, quote it, then build and install it. Ask us what your venue actually needs.
The problems this solves
What you get
QR Self-Service
Scan at the table or station to see the bill, request a session, top up or order food.
Approval Rules
Staffless, hybrid or fully staffed — you decide whether requests need approval.
Membership & Packages
Customers buy and renew packages themselves.
Kiosk Hardware
Enclosure, screen and payment device specified and installed per venue.
Session Activation
Approved requests start the session and, where installed, the hardware that goes with it.
Digital Receipts
Receipts to the customer without printing anything.
Why operators choose it
- Shorter counter queues at peak.
- Self-service without buying hardware first.
- Control kept through approval rules.
- A route to fully staffless operation when you want it.
Frequently Asked Questions
Do we need kiosk hardware to offer self-service?
No. QR self-service on the customer's phone is standard and covers most of what a kiosk does, at no hardware cost.
Can we still approve what customers request?
Yes. Hybrid mode holds self-service requests for staff approval; staffless mode starts them automatically.
Related solutions
Ready to run your game center on autopilot?
See 8BallPOS live with your own venue in mind — free, usually 30 minutes. No public price list: we quote what your venue actually needs.