Mobile Wallet, Packages & Loyalty

Money in before play starts. Customers hold a balance and hour packages, top up on their phone or at the counter, and spend it on any activity or on food.

🇦🇪 UAE & GCC🌐 Arabic Ready🧾 VAT Ready🏢 Multi-Branch
A phone showing a customer wallet balance, a top-up button and remaining package hours, beside the activities the balance can be spent on.

The problems this solves

Prepaid hours tracked on paper and disputed weekly.
Regulars paying cash every visit, with no reason to come back.
Promotions given verbally and never accounted for.
No customer record, so nobody can be marketed to.
Balances that only one member of staff understands.

What you get

👛

Prepaid Wallet

A balance per customer, usable across tables, stations, courts and the café.

🔄

Top-Up

Recharge at the counter or online, with the balance updated immediately.

🎟

Hour Packages

Bundles of time that deduct automatically as sessions run, with the remainder visible.

⭐

Memberships & Loyalty

Member pricing, tiers and loyalty rewards applied automatically at the till.

🎁

Promotional Credit

Campaign and reward credit issued deliberately and tracked, not given away verbally.

📱

Customer App & QR

Customers check their balance, packages and history without asking staff.

Why operators choose it

  • Revenue collected before the service is delivered.
  • Package balances enforced by the system, not by memory.
  • A named customer base you can actually reach.
  • Promotions that appear in the accounts.
  • Fewer counter conversations about what is left.
A phone showing a customer wallet balance, a top-up button and remaining package hours, beside the activities the balance can be spent on.

Frequently Asked Questions

Can customers top up online?

Yes, where an online payment gateway is configured for the deployment. Counter top-ups work in every deployment.

Do packages work across different activities?

Packages are configured per activity type or across the venue, depending on how you want to sell them.

Can customers see their own balance?

Yes — through the customer mobile app or by scanning the QR code at a table or station.

Ready to run your game center on autopilot?

See 8BallPOS live with your own venue in mind — free, usually 30 minutes. No public price list: we quote what your venue actually needs.

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